Quality Recruiting, Rochester, NY
September 28, 2016
To Whom It May Concern:
Earlier this year, I engaged Quality Recruiting (QR) to search for a Business Development Representative for our wholesale printer parts distribution company.
KB America, Inc. (KBA) is the US sales and distribution subsidiary of a German manufacturing company, KB RollerTech (KBRT). Since the management at KBRT also wanted to be involved in the hiring process, QR needed to work not only with me, but also with my German manager.
In addition to meeting with me several times, Steve Neelin and Jackie Ernst from QR met with my manager from Germany when he was in Rochester. This enabled them to establish an effective working relationship, and to clearly understand the particularly challenging candidate search criteria that we imposed.
Through Jackie’s diligent efforts, QR was ultimately successful in finding the right candidate for us. QR helped coordinate his visit to KBRT in Germany for an interview, and he was subsequently hired by KBA.
Throughout this process, QR demonstrated that they have the ability to effectively handle assignments involving European-based clients. I would recommend them to any European-based company that requires the services of a competent local recruiting agency.
Bill Farmer Manager
KB America, Inc.
September 27, 2016
I just wanted to drop you a letter stating how pleased we were utilizing your services in locating a sales rep for the New York region. As you know, this position was open for one year as we struggled to fill this position. As an out of state company, we trusted Quality Recruiting to act in our behalf to find qualified local candidates.
While performing an internet search, we came across your website which showed the features and benefits of working with a professional staffing firm such as yours. When we reached out to you, your response was immediate!! You and Jackie took the time to listen to our requirements and within days found 5 candidates for our review. The process was seamless, your agency worked around our schedule, and always solicited feedback to insure the candidates that were presented had the experience in the industry we were looking for.
Within a matter of weeks we had our sales rep in place and we couldn’t be happier!!
Please feel free to use this letter for any prospective clients that may reach out to you. They’ll be glad they did!!
Ann Schueller, SPHR
Senior HR Generalist
Neenah Enterprises, Inc.
2121 Brooks Avenue
Neenah, WI 54956
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We have been doing business for several years with Quality Recruiting and have been very pleased with their performance. Recently, there have been some challenging orders to fill with our production department and they were able to find us exceptional candidates in a timely manner that fit within our budget. Their professionalism is apparent through their thorough process on how they recruit and qualify applicants.
I would highly recommend Quality Recruiting to any company that is looking for a competent agency to help make a difference in their staffing efforts.
Paul E. Lozito HR Coordinator
July 21, 2014
To whom it may concern:
We were recently faced with the need to replace a key team member in our IT department. The goal was to find a qualified individual who wanted to invest their time in a career and had the personality and values that
matched up with our environment. As we have done in the past, we posted the job on our website and at various local colleges, but since we have such low turn-over and admittedly we are not experts in the hiring arena, we decided to reach out to a recruiting agency. After doing an on-line search of dedicated, local
recruiting agencies, we decided on meeting with Steve Neelin, CEO of Quality Recruiting and Janine Mason, their Director of IT Recruiting.
Steve and Janine met with us onsite in order to get a good understanding of our environment and the type of individual we were looking for. Their professionalism became apparent as they explained their thorough process, including how they recruit and qualify potential applicants. They proposed a recruiting strategy that was streamlined and would identify the candidates we were looking for in a very timely fashion. The process involved presenting us with a group of candidates, performing a series of phone screenings to narrow down the field, followed up by in-person interviews. Despite our satisfaction with their proposed approach and track record, we went so far as to contact their client referrals and received enthusiastic responses.
Once we engaged their services, within days I was presented with the group of candidates and Janine handled the scheduling of calls and interviews. After the phone screens were complete, we identified the individuals who we wanted to pursue further and Janine contacted those candidates who we were no longer interested in. During the interviews we asked each candidate about their experience with Quality Recruiting. The responses were consistent, and included insights such as the fact that QR takes the time to understand the individual to increase the chances of a successful placement. It was very encouraging to hear that they were being treated with courtesy and respect which is how we treat our team members.
We value confidentiality and security as a paramount concern and we were pleased that Quality Recruiting’s standards met our own. As a result of Quality Recruiting’s approach, we ended up with an individual who met our technical requirements and was a good fit for our unique service-oriented culture.
Information Systems Manager – Pittsford FCU 585-624-8975
Our company, Metrix Matrix Inc. has partnered with Quality Recruiting for nearly four years and I wanted to take this opportunity to tell how much we appreciate your partnership. Over the course of our four-year relationship, your company has attained a level of trust that is exceptional.
As an opinion research company operating a small call center, we have unique and specific needs when we recruit new employees. At the onset of our business relationship, our account manager Jackie Ernst, took the time to understand specifically what types of people would excel in our professional and goal-driven environment. Our trust in Quality Recruiting has become such that we are comfortable just placing a call to Jackie and waiting for the qualified candidates' resumes to come in. If Jackie or any of your staff recommend a recruit, we know he or she will fit into our work environment.
Over the course of my business career, I've worked with many employment agencies and your company is the only one I can say has become a true partner. We trust Quality Recruiting and we look forward to a long, successful relationship in the coming years.
Ann Rogers Lane
Director of Operations Metrix Matrix Inc.
I just wanted to let you know how pleased we are with the service we get from Quality Recruiting. It seemed a placement you had made with us had fallen out and we filled the position on our own before you were able to backfill it for us. You told us not to worry and that we would not be charged for our next placement.
Our HR department was shocked to learn that we still had a credit on file from 2 years ago!!
When we called you earlier this year because of an opening we had, you reminded her of our credit and that the next placement would be at no cost and true to your word it was! It’s refreshing to find a partner that stands behind, not only their guarantee, but their word. I would not hesitate to refer you to any company that is having challenges filling their openings.
Sara Tartaglia CEO
I am pleased to write this reference letter on behalf of Quality Recruiting and Tim Kolb.
I work for Harmac Medical Products, an international contract manufacturer of disposable medical devices.
I have known and worked with Quality Recruiting for over a year. My main contact during that time has been Tim Kolb. Tim has been phenomenal in finding candidates for our openings. He has always been responsive to our needs and a pleasure to work with.
I highly recommend Quality Recruiting to any business that wants to find the right candidate not just any candidate for their opening, in a timely fashion.
Melissa A.Stephan Sr. HR Generalist
Just wanted to let you and your staff know how much we appreciate Quality Recruiting's assistance with our hiring needs. From Sales, Inside Support and last minute Temp Assistance, your expertise and professionalism have been outstanding.
We value our relationship and thank you for helping us grow our business. Congratulations on achieving your status as a Rochester Top 100 Company.
VP Sales and Marketing
To Whom It May Concern:
In the time that I have worked with Jackie I have found her to be very competent in
handling all our staffing needs. I would recommend Jackie Ernst as a Recruiter for her
hard work and dedication to our account. Jackie has a great insight in to our needs, and
her follow through has been exceptional. The orders that we place are always followed up
immediately with detailed information accompanying each resume. Once candidates are
placed in house she continues to follow through with updates on any absences and issues
that may occur. I’m sure you’ll find her more than competent on any openings you may
HR & Recruiting Manager
BCC Software has been doing business for over a year with Quality Recruiting. During this time, BCC Software has been very pleased with the process - as well as the results.
BCC’s relationship with Quality Recruiting began when we sought a new IT professional as a temp-to-perm agreement. Since then, we have expanded our relationship to fill staffing needs in technical roles including software engineering, quality assurance and technical support.
We have had great success working with Janine Mason, the senior recruiter assigned to BCC. She has been pivotal in the creation of BCC’s recruiting strategy to identify and acquire top talent. We have been so confident in the relationship and the results, they have been the single-source for some of our higher profile recruiting projects.
BCC Software would highly recommend Quality Recruiting to any company that is looking for a competent agency to help improve and simplify their recruiting process.
Vice President, Support and Services
BCC Software, LLC
I thought I would touch base and let you know how pleased we are with the relationship we have with Quality Recruiting. Both you and your entire team have always been extremely professional in our dealings. It is extremely rare to find an employment agency that has the "do whatever it takes" attitude that is exemplified at Quality Recruitng.....gone above and beyond the typical role of providing a labor pool for us.
I wanted to take just a moment of your time to express my sincere appreciation to you and your team for helping Connected Energy Corporation to find the key resources we require to enable our business to grow and be successful. Working with Steve Neelin has been an easy and efficient experience and I continue to be so impressed with the level of care and concern that you and your team extend to me and my business.